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For executives, managers and job searchers alike, here's a tip from coach Red Auerbach: "It's not what you say, it's what they hear that counts."
When was the last time you checked out the effectiveness of your communication with people you speak with every day? Anticipating the reactions of your listeners and saying what you want to get across in terms that will engage them rather than turn them off are skills that can definitely be improved with practice. Take the plunge -- dare to ask somebody at home and somebody at work how well you're doing as a communicator. And then act on what they tell you.
