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Build Skills
Defuse the Difficult Diner
Even when your restaurant patron is wrong and obnoxious, control your reaction to him to ensure a happy shift for all.
A Balanced Plate
Work Kitchen Romance
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Desserts delight customers and can sweeten a server's paycheck. Learn how with a few subtle moves you can help diners take the plunge.
More Communication
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Restaurant Tech
As a manager, understanding the latest in restaurant technologies can be an asset during your job search.
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HR Watch October 2007
Wages for travel time, depression-related sleep loss and the ADA, and more employment-related case law you need to know.
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NLN's Learning Center
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